PRIVACY POLICY
1. Data Controller
Azurro Eyewear is the data controller responsible for the processing of personal data as described in this Privacy Policy.
Contact details:
E-mail: info@azurro-eyewear.com
2. Scope
This Privacy Policy applies to all visitors, customers, and users of the website and services of Azurro Eyewear (hereinafter: the “Services”).
3. Personal Data We Process
We only process personal data that is necessary for providing our Services.
3.1 Data you provide to us
We may process the following personal data:
- First and last name
- Address details
- Email address
- Phone number
- Order details
- Billing and shipping address
- Communication with customer service
Payment data is generally processed by our payment providers and is not directly stored by Azurro Eyewear.
3.2 Automatically collected data
When using our website, we may automatically collect:
- IP address
- Device and browser information
- Language settings
- Pages visited
- Click and browsing behavior
- Time and date of visits
This data is collected through cookies and similar technologies.
3.3 Data from third parties
We may receive personal data from:
- Shopify (e-commerce platform)
- Payment providers
- Logistics and fulfilment partners
- Hosting and IT service providers
4. Purposes and Legal Basis for Processing
We process personal data only for the following purposes:
4.1 Performance of a contract (Art. 6(1)(b) GDPR)
- Processing and delivering orders
- Customer service
- Handling returns
- Processing payments
4.2 Legal obligation (Art. 6(1)(c) GDPR)
- Tax and accounting obligations
- Legal retention requirements
4.3 Legitimate interest (Art. 6(1)(f) GDPR)
- Website security
- Fraud prevention
- Service improvement
- Internal administration
4.4 Consent (Art. 6(1)(a) GDPR)
- Newsletters and marketing communication (if applicable)
- Non-essential cookies
You may withdraw your consent at any time.
5. Cookies
We use cookies for:
- Essential website functionality
- Analytics and performance measurement
- Marketing purposes (only with consent)
You can manage or disable cookies via your browser settings.
For cookies placed by Shopify, please refer to Shopify’s own privacy and cookie policies.
6. Sharing of Personal Data
We only share personal data with:
- Data processors (such as Shopify, payment providers, fulfilment partners, IT service providers)
- Government authorities when legally required
- Professional advisors where necessary
We enter into data processing agreements with processors where required.
We do not sell personal data to third parties.
7. International Data Transfers
Personal data may be processed outside the European Economic Area (EEA).
Where data is transferred to countries without an adequacy decision, we implement appropriate safeguards, such as:
- EU Standard Contractual Clauses (SCCs)
- Other legally approved transfer mechanisms
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.
9. Data Retention
We do not retain personal data longer than necessary for:
- Performance of agreements
- Legal obligations
- Resolution of disputes
After the retention period, data will be deleted or anonymized.
10. Your Rights (GDPR)
Where applicable, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
You can exercise these rights by contacting:
info@azurro-eyewear.com
We may request identity verification before processing your request.
You also have the right to lodge a complaint with the relevant supervisory authority.
11. Minors
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
The most recent version will always be published on our website.
